FAQS

FAQS | Term Classes for Kids Teens and Adults, Weekend Workshops, Summer Art School


What does the price include? Does the price include art materials?
How many students are in each class?
Where can I purchase art materials?
Do I get a refund if I change my mind, something comes up, a class is missed etc?
Can I do a trial class or casual class?
What discounts do you offer?
What should I wear? Do you have air conditioning or heaters?
Children’s classes: do I stay with my child or is it drop and go?
Is there parking nearby or public transport to your door?
Are your premises wheelchair accessible?

FAQS | School Holiday Workshops


How much are the school holiday workshop and what is included?
If I book for morning and afternoon sessions on a single day will children be supervised at lunchtime?
My child’s age is across two age brackets which class should I choose?
How many children are in each class?
Do I get a refund if I change my mind, my child gets sick, something comes up etc?
My child is not 5 yet, can he/she do a class?
My child is older/younger than the listed age range can he/she still do the class?
What time are school holiday classes?
Do I have to book for a full day or consecutive days?
Can I drop my child at 9am and/or collect at 5pm/Do you offer before and after care
Is it drop and go or do I have to stay with my child?
Do you run classes for parents and kids to do art together?
Do you offer sibling discounts/multicourse discounts?
Do your classes qualify for Govt child care rebate programs?

FAQS | Term Classes for Kids Teens and Adults, Weekend Workshops, Summer Art School

What does the price include? Does the price include art materials?

Prices for adult classes exclude materials unless specified otherwise. Please bring everything on your materials list as we do not sell art materials. If you are unsure about materials, please don’t hesitate to contact us. We have tables, easels, chairs and drawing boards which you can use, so there’s no need to bring these. ↑ back to top

Prices for all children and teens classes include all art materials

How many students are in each class?

A maximum of 12 students in all our classes, except wheel throwing pottery classes which have a maximum of 8. ↑ back to top

Where can I purchase art materials?

Most local art supply stores offer a 10% discount when presented with your Art Est. materials list. View a list of local art supply stores. ↑ back to top

Can I do a trial class or casual class?

We can offer trial classes in some classes only if the class is not otherwise full and these are charged at casual attendance rate. Please call us to discuss this 02 9564 1519. Some classes are offered on a casual basis if there is space. ↑ back to top

Do I get a refund if I change my mind, something comes up, I miss a class etc?

We do not offer refunds for cancellations, or make up classes. Please read our cancellation and refund policy in our terms and conditions carefully. ↑ back to top

What discounts do you offer?

Details about all discounts and conditions are set out in our terms and conditions ↑ back to top

What should I wear? Do you have air conditioning or heaters?

We recommend wearing close toed shoes and clothes that you don’t mind getting paint on! Please bring an apron. The art studios have heaters and fans, but no air-conditioning. So dress warm for winter and cool for summer. For classes in our new Ceramics Studio please wear closed toe shoes and bring your own apron. ↑ back to top

Children’s classes: do I stay with my child or is it drop and go?

It’s drop and go, Market Place is nearby with cafes and supermarkets if you’d like to take the time to do some errands or take a break. We do have a gallery space with seating if you do wish to wait. Parents are not permitted in the classrooms while the class is underway. ↑ back to top

Is there parking nearby?

Check our Contact Us page for full details about parking and public transport. ↑ back to top

Are your premises wheelchair accessible?

There are no stairs and the entrance ramp can be negotiated with a wheelchair. Wheelchair access to the bathroom is possible. Please phone us on 02 9564 1519 to discuss specific accessibility needs. ↑ back to top

FAQS | School Holiday Workshops

How much are the school holiday workshop and what is included?

Each 3 hour workshop is $60 per workshop per child. Wheel throwing workshops are $70 per 3 hour workshop. One and two day workshops for older students range from $120-$250. The price includes all art materials and tuition, and artwork to keep. ↑ back to top

If I book for morning and afternoon sessions on a single day will children be supervised at lunchtime?

Yes. Children enrolled in morning and afternoon sessions will be supervised through the 1 hour lunch break. Just pack lunch and extra snacks. There is NO additional fee for this supervision. ↑ back to top

My child’s age is across two age brackets which class should I choose?

Use the following as a guide, however you can call us if you would like to discuss it further:

  • 5-7 years are best suited to kids in Kindergarden and year 1. That is Early Stage 1 and Stage 1 in the NSW Syllabus stages.
  • 6-8 years are best suited to kids in year 1, year 2, year 3. That is Stage 1 and Stage 2 in the NSW Syllabus stages.
  • 8-10 years are best suited to kids in year 3, year 4 or year 5 at school. That is Stage 2 and Stage 3 in the NSW Syllabus stages.
  • 10-12 years are best suited to kids in years 5 to year 6. Stage 2 and Stage 3 in the NSW Syllabus stages.
  • 12 + are aimed at students going into year 7, who have already started year 7, year 8, year 9 and year 10 at High School
↑ back to top

How many children are in each class?

We keep our classes to 12 children to ensure maximum learning opportunities. Wheel throwing classes in the Ceramics Studio have a maximum of 8 students. There is 1 tutor for each class. ↑ back to top

Do I get a refund if I change my mind, my child gets sick, something comes up etc?

We understand that children get sick and circumstances change, however we do not offer refunds for cancellations. Please read our school holiday cancellation and refund policy in our terms and conditions carefully.

You may incur a cancellation or transfer fee or forfeit the entire workshop fee depending on when you cancel or transfer. ↑ back to top

What time are school holiday classes?

Morning sessions run 9.30am-12.30pm and afternoon sessions 1.30pm-4.30pm. Full day workshops and master classes for older students run 10am-4pm.. ↑ back to top

Do I have to book for a full day or consecutive days?

No. Each day is different, you can enrol your child for a single morning or afternoon session, pick and mix multiple sessions over the holidays, or make a day of it and stay the whole day with lunchtime supervision at no extra cost. ↑ back to top

Can I drop my child at 9am and/or collect at 5pm/Do you offer before and after care?

We do not offer before/after care. Please drop your child 5-10 minutes before the workshop start time, and then return to collect them promptly at the conclusion of their workshop. ↑ back to top

Is it drop and go or do I have to stay with my child?

You will need to stay with your child until we do the roll-call,then you can go. We do have seating in the Gallery if you want to stay for a while. There’s cafes and shops down the street at Market Place. ↑ back to top

Do you run classes for parents and kids to do art together?

Yes, these holidays we have a few sessions that children and adults can do as a family. Each person must be a participating, paying student to attend. ↑ back to top

My child is not 5 yet, can he/she do a class?

Children must have already turned 5 AND be at primary school. We do not accept pre-schoolers. The exception is at the start of the school year, where children will turn 5 in the first few months AND will be starting Primary School. ↑ back to top

My child is older/younger than the listed age range can he/she still do the class?

We are sometimes asked if kids can join workshops if they are outside the advertised age range. If your child is for example 7.5 and wanting to do a class for 8 and over, this is fine and you should be able to enrol your child online without any problems. However If your child is much younger (eg 6 or 7 wanting to do a class for over 12s) we cannot accommodate this, even if they have an older sibling in the class. Class content and materials are age appropriate, our experience is that younger kids (even if they are mature for their age) get overwhelmed and frustrated when in classes with older kids as the pace is too fast and they are not at the same skill level.

If your child is older than the age range (eg 9 wanting to do a 5-7 year old class) this is fine, as long as your child understands there will be younger kids and this does not worry your child. ↑ back to top

Do you offer sibling discounts/multicourse discounts?

We do not offer any discounts on school holiday workshops. ↑ back to top

Do your classes qualify for Govt child care rebate programs?

No. ↑ back to top